Privacy policy

Privacy Policy

At our Camera & Spare Parts Store, protecting your privacy and personal data is our top priority. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Shopify-powered store.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including:

Order Information: Name, billing address, shipping address, email address, and phone number.
Payment Information: We do NOT store your credit card details on our servers. All payments are securely processed and fully encrypted through our authorized payment gateway, Paymob.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you regarding your order status or inquiries.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products (if in line with the preferences you shared with us).

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
Paymob: We pass order details and required amounts to the Paymob payment gateway to complete your financial transactions securely and in compliance with global security standards (PCI-DSS).
Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

4. Your Rights & Data Retention

Your Rights: You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.